How TrueCommerce API Integrations Deliver Real-Time Supply Chain Connectivity

Our previous blog on API integrations explored their many benefits—from faster processes and improved accuracy to real-time visibility and scalability. These advantages are significant in supply chain environments, where speed, efficiency, and agility are critical to business success. 

While the benefits of API integration are widely recognised, not all solutions offer the same depth, flexibility, or reach. That’s where TrueCommerce sets itself apart. 

As a global leader in supply chain connectivity, TrueCommerce provides a full suite of API integration capabilities designed to support your business across three essential fronts: eCommerce and marketplace integrations, ERP system connections, and API-based file exchange. 

Three Core API Integration Capabilities

1. API Connections for Marketplaces and eCommerce Platforms 

TrueCommerce directly connects your ERP or back-office system with leading online marketplaces and eCommerce platforms such as Amazon, Wayfair, Target+, and more. These API connections allow for: 

• Real-time order retrieval 

• Automatic shipment updates 

• Seamless inventory synchronisation 

• Fast and accurate invoice submissions 

By integrating with API-enabled trading partners, suppliers can eliminate the need to log into vendor portals manually, streamline order management, and boost performance in high-volume eCommerce environments.  boost performance in high-volume eCommerce environments. 

2. ERP API Integrations 

TrueCommerce offers pre-built, direct API integrations with many of the world’s most popular ERP systems, including Microsoft Dynamics 365, NetSuite, SAP S/4HANA, Oracle, Acumatica, QuickBooks, and more. 

These ERP integrations enable automatic, bidirectional data flow between your internal systems and trading partner network. This means that purchase orders, invoices, shipping notices, inventory updates, and other key business documents flow freely—without manual entry or rekeying errors. 

3. Exchange API 

In addition to direct ERP and eCommerce integrations, TrueCommerce also supports Exchange API, simplifying data sharing between systems that may not have native APIs. 

This powerful capability enables scheduled or real-time document transfers using secure, encrypted protocols—providing the flexibility to integrate with modern cloud-based applications and legacy systems. Whether you’re exchanging POs, ASNs, invoices, or custom files, TrueCommerce’s messaging framework ensures reliability, accuracy, and traceability. 

What Makes TrueCommerce API Integration Different? 

TrueCommerce doesn’t just offer integration—it delivers a fully connected, future-ready ecosystem that brings together all the moving parts of your supply chain. With flexible communication protocols (API, EDI, SFTP), prebuilt connectors, and a managed services model, TrueCommerce ensures seamless connectivity across your trading partner network. 

Here’s a closer look at how that value is delivered. 

Key Benefits of TrueCommerce API Integration

1. Faster Integration and Time to Value 

TrueCommerce helps businesses integrate quickly with their trading partners and systems thanks to prebuilt API connectors and a proven onboarding process. Whether you’re connecting to a retailer, marketplace, or ERP, the implementation is designed to minimise complexity, reduce IT workloads, and accelerate time to value. 

This is especially valuable for growing businesses that want to onboard new partners or expand into digital marketplaces without lengthy development cycles. 

2. Real-Time Data Exchange and Visibility 

With API-based integrations, information flows in real time between systems. TrueCommerce enables the automatic exchange of key documents—like POs, invoices, shipment notifications, and inventory feeds—giving businesses up-to-date insight into every stage of the order lifecycle. 

In addition, the platform provides complete document tracking, so you always know when a file was sent, received, or if an error occurred. This real-time visibility reduces risk and helps teams make more informed decisions. 

3. Reduced Errors and Manual Work 

Manual data entry is not only time-consuming—it’s error-prone. By automating transactions between your ERP, trading partners, and online storefronts, TrueCommerce significantly reduces the risk of costly mistakes, such as incorrect shipping addresses, outdated inventory levels, or invoice discrepancies. 

This leads to fewer chargebacks, better compliance, and improved customer satisfaction. 

4. Increased Flexibility and Connectivity 

Unlike many integration providers focusing only on modern APIs, TrueCommerce supports hybrid communication methods. That means you can integrate with trading partners who use API, EDI, or file-based methods (SFTP), all within the same platform. 

Even if a partner isn’t API-ready, you can still connect with them, ensuring there are no gaps in connectivity as your business scales. 

5. Scalability for Business Growth 

Whether adding new SKUs, entering new markets, or expanding your trading partner network, TrueCommerce scales with your business. A single connection to the TrueCommerce platform provides access to a vast ecosystem of retailers, logistics providers, and marketplaces. 

As your partners update their own APIs or introduce new requirements, TrueCommerce provides API mapping updates and ongoing support to ensure you stay in sync without burdening your internal teams. 

6. Lower IT Costs and Maintenance 

TrueCommerce’s solution is entirely cloud-based and managed, which means no servers to maintain, no software to patch, and no need to allocate internal IT resources for troubleshooting. 

With 24/7 support, real-time monitoring, and built-in alerts, TrueCommerce relieves your team’s day-to-day burden while ensuring maximum uptime and reliability. 

7. Enterprise-Grade Security and Compliance 

Security is critical in any digital integration, especially when exchanging sensitive financial or order data. TrueCommerce uses encrypted communication protocols, complies with industry security standards, and holds a SOC 2 Type II certification—ensuring your data and your customer’s data are protected. 

With a 99.9% uptime guarantee and robust safeguards, you can trust TrueCommerce to deliver secure and compliant integrations. 

API Integration: A Smarter Way to Connect Your Supply Chain 

Disconnected systems can slow your operations, increase risk, and limit your growth potential. TrueCommerce’s API integration capabilities give businesses the tools they need to operate with speed, accuracy, and flexibility—no matter which systems or partners they work with. 

By combining eCommerce API integrations, ERP connectivity, and Exchange API, TrueCommerce empowers businesses to build a unified, scalable, and future-ready supply chain. 

Ready to modernize your supply chain connectivity? 
Contact TrueCommerce today to learn more or schedule a personalized demo.