An EDI system that is well designed, secure and reliable, built on sound infrastructure, with a knowledgeable, proactive support team, can deliver substantial cost savings, business benefits and opportunities for organisations at every stage of development and maturity.

The challenge for many businesses is identifying the EDI provider with the blend of technical, commercial and project management expertise that can deliver the EDI platform that can bring those opportunities to fruition.

Although moving to a new EDI provider might sound daunting, if your current EDI provider is underperforming, then failing to explore alternative providers could be just as damaging for your business. Take a look at this checklist below. If your current EDI provider is not delivering on any one of these performance areas, then it is time to look for a new EDI provider.