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Real Good Food Customer Case Study

Success Stories

Real Good Food benefit from complete peace of mind when it comes to their electronic trading

Background

Due to the growth of the business, their previous on premise, dual supplier, EDI solution was becoming costly and time consuming to manage for their internal IT department. Not only that, the connectivity was through a dial up modem increasing the risk to the business, making Real Good Food a lot more vulnerable to system failures and connectivity issues.

The Solution

Real Good Food plc has been using EDI with retailers in the UK for over 15 years, and with the technological advancements during that time and the changing demands of the business meant that it was time for Real Good Food plc to move from an in-house, dial-up solution, to a cloud-based, out-sourced EDI managed service.

Benefits

Moving to TrueCommerce has meant that all of their EDI worries have disappeared, and with the managed service solution, the day-to-day running of their EDI has been removed. The outsourced solution from TrueCommerce is cloud-based, hosted in the secure and robust environment of dual IBM Data Centre’s and is integrated into their ERP system for full automation of high order volumes.

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