Real Good Food: EDI Case Study

Picture this… You serve a number of market sectors including retail, manufacturing, wholesale, foodservice and export, boast an annual turnover of £120 million and hold seven manufacturing and business units in the UK, and distribution centres in Europe, America and Australia. You provide premium bakery items to the likes of M&S, Waitrose and Costa and products such as almonds and nuts to the Queen. As a result, every element of your supply chain needs to be as seamless and efficient as possible, ensuring accuracy and reliability through the order-to-cash cycle.

But… Due to the growth of your business, your previous on-premise, dual supplier, EDI solution had become costly and time consuming to manage for your internal IT department. Not only that, the connectivity was through a dial up modem increasing the risk to the business, making you more vulnerable to system failures and connectivity issues.

So… as EDI is such an integral part of your business, you begin searching for a cloud based EDI solution. Scalability and the ability to trade seamlessly with customers and suppliers was imperative, as well as providing visibility to your customer service teams. The work required to transition your trading partners was complex, however our streamlined implementation remained on plan with minimal disruption.

Now… all of your EDI worries have disappeared, and with our managed service solution, the day-to-day running of your EDI has been removed. The outsourced solution from TrueCommerce is cloud-based, hosted in the secure and robust environment of IBM Data Centres and is integrated into your ERP system for full automation of high order volumes. Your new EDI solution can adapt to meet the changing shape of your business, providing you with complete peace of mind when it comes to electronic trading.