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Capitalise on the efficiency and cost saving benefits of EDI with no distraction to your business

Implementing, maintaining and supporting EDI can be complex, time-consuming and ultimately a distraction. Transform EDI from a potentially expensive but unavoidable overhead into an opportunity to grow your business with the TrueCommerce EDI managed service.

Underpinning our leading EDI system and global trading network, our EDI managed service enables you to capitalise on the huge efficiency and cost-saving benefits of EDI, regardless of your size, sector or technical capabilities.

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With the TrueCommerce EDI managed service you get more than just an EDI solution.

Let the TrueCommerce specialists look after the day-to-day running of EDI and instead focus on your core strategic initiatives.

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More supported and secure

Benefit from a first class infrastructure with no requirement for hardware or software. Free your organisation from the burden and risks associated with capital investment, technical issues and maintenance costs.

  • Full redundancy
    Fully redundant hardware, software and networking components
  • 99.9% Uptime
    A combination of best of breed hardware and network components deliver industry leading Service availability
  • Maximum security
    Delivered by Tier 3+ IBM Data Centers
     
  • Complete Disaster Recovery
    Robust and regularly tested disaster recovery capabilites including real-time switchover processes

The TrueCommerce managed service has transformed the way businesses like yours operate:

“The transition was smooth thanks to the thorough testing process supported by TrueCommerce. Over 1,000 customers and suppliers were moved seamlessly on to the TrueCommerce platform.”

Mark Elvy
IT Development Manager
Travis Perkins plc

View case studies

Get up and running quickly and easily with a proven implementation and on-boarding process

With 20+ years of industry experience you will benefit from proven processes that are continually refined by our team of implementation experts.

The TrueCommerce EDI service includes the full configuration of your EDI solution, followed by the seamless on-boarding of your trading partners.

Assured message delivery and peace of mind with pro-active monitoring

In addition to the automated alerts, we pro-actively monitor system availability, message delivery and message validation errors, resolving issues, in many cases without having to involve you.

With the TrueCommerce managed service, problems are quickly identified and rectified, avoiding serious customer service issues and ensuring your continued peace of mind.

CUSTOMER CASE STUDY

“TrueCommerce’s fully managed EDI service allows us to simplify our EDI footprint and concentrate on what we do best. With our previous providers we wouldn’t know there was a problem until our customers told us, however the pro-active service delivered by TrueCommerce will ensure that any issues are resolved before they reach our customers.”

Dominic Howson
IS Director Hovis

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Maximise the benefits of EDI

TrueCommerce gives organisations the competitive edge with a robust, scalable and cost effective managed service that harnesses the power of our leading trading partner platform.

Download our EDI Managed Service datasheet

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Get the support you need, when you need it with our 24/7 service desk

The TrueCommerce managed service desk is staffed 24/7 by our regional teams of technical experts, who are experienced in dealing with complex and detailed EDI support issues ensuring fast problem resolution and continuity of service.

In addition to dealing with any support issues, our managed service team look after the day-to-day running of EDI on your behalf, including the on-going maintenance of trading partner connectors, mailboxes and messages.

We also offer a premium level of dedicated support.

The TrueCommerce EDI managed service simplifies complexities, removes barriers and makes it easier than ever for you to do business in every direction.

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