FAQs

Get answers to your questions on EDI - benefits and technical knowledge. What is EDI? What is a VAN? What is a Managed Service? What is an EDI mailbox?

What is Back Order Management? Back Order Management allows customers to gain visibility with order status updates including visibility of offline orders and courier tracking. Get A Demo What is Back Order Management? To improve customer service levels the TrueCommerce eCommerce solution enables you to clearly show the delivery status and ETA of all items that are…
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What to look for in an eCommerce provider? Overcome the traditional challenges of extending electronic trading by using B2B eCommerce to take orders and convert the data into EDI, ready for processing. Get A Demo What to look for in an eCommerce provider? Choosing an eCommerce provider for the first time can be confusing for…
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What promotional offers can be levied within your solution? As part of an intelligent eCommerce solution, all promotional offers can be configured to meet individual price lists and by working in conjunction, build up incentives to encourage customer spend. Get A Demo What promotional offers can be levied within your solution? The TrueCommerce promotions engine…
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What is a contract order pad? Create orders using fast order pads, order file imports or customer specific order pads. Get A Demo What is a contract order pad? B2B ordering is all about speed and efficiency. Repeat orders are very much the norm in B2B ecommerce and customers often know what they want to order, because…
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What are Authoriser controls? Configure catalogues to specific sectors, customers, product codes or product groups. Get A Demo What are Authoriser controls? Authorizer controls provide complete staff role configuration with approval limits, allowing your business to keep full control of individual employee spending with different suppliers. This functionality is valuable for businesses with complex operational…
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What are Inventory Turns? Efficiently predicting and acting on stock fluctuations. Get A Demo What are Inventory Turns? Inventory turns, also known as Inventory turnover, are a ratio showing how many times a company has sold and replaced inventory during a given period, typically a year. It is important to understand the efficiency and effectiveness…
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What is Item Stratification? Effectively managing inventory with minimal day-to-day effort Get A Demo What is Item Stratification? Item Stratification is the process of classifying items based on individual characteristics. The TrueCommerce VMI solution enables you to issue items with individual item stratification codes which then allows you to assign certain positions within supplier warehouses…
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What are Inventory Management Indicators? A streamlined, supplier led approach to inventory management Get A Demo What are Key Performance Indicators for Inventory Management? Inventory management indicators are key metrics used to provide an overview of your company’s health by providing you with inventory turnover figures as well as supply chain and sales performance. One…
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What is CPFR? CFPR stands for Collaborative Planning, Forecasting and Replenishment (CPFR). Cooperative management of inventory through joint visibility and replenishment of products throughout the supply chain Get A Demo What is CPFR? Collaborative Planning, Forecasting, and Replenishment (CPFR) allows supply chain partners to plan essential supply chain activities to meet customer demand while reducing…
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What is an Inventory report? With a wealth of data being stored, there is an opportunity for you to dig deeper into it and gain better business insight. Get A Demo What is an Inventory report? An inventory report summarizes items belonging to a business or organisation. It contains a snapshot of current stock levels…
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What messages are exchanged within your VMI solution? TrueCommerce is specifically designed to easily integrate with both supplier and customer information systems Get A Demo What messages are exchanged within your VMI solution? TrueCommerce use standard business procedures and protocols to exchange data with suppliers and distributors. In general, we receive product activity data in…
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What is a minimum pack size? Save money by sending the right quantities and types of products to customers Get A Demo What is a minimum pack size? One of the main benefits of using VMI is the savings from holding and managing inventory. VMI gives the supplier full visibility of demand and better information…
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