Switching EDI providers?

We understand how important it is that all of your customers and suppliers are moved to a new solution without disrupting their business or yours, which is why we have spent many years refining our processes to remove all of the potential risks of switching EDI providers.

We have transitioned hundreds of companies, both large and small, who wanted to switch EDI providers and move away from ageing or underperforming EDI platforms to a modern EDI or e-invoicing managed service.

As part of our service, we manage the complete transition process for you. We replicate your trading partners’ current message types, message formats, and connectivity, ensuring a smooth transition for you, your customers and your suppliers. Where appropriate, we complete a parallel run of your incumbent solution and the TrueCommerce solution, providing an automated comparison on all inbound and outbound messages, giving you the assurance that the migration will be seamless.

“The transition was smooth thanks to the thorough testing process supported by TrueCommerce. Over 1,000 customers and suppliers were moved seamlessly on to the TrueCommerce platform,” said Mark Elvy, IT Development Manager at Travis Perkins plc.

Read the full Travis Perkins case study

Why move to TrueCommerce?

You connect to our hosted service using your preferred connection type and send us your EDI transactions in the message formats that suit you. We convert those messages to the format required by each of your customers and suppliers, connect using their preferred methods and deliver those messages for you. What’s more, we validate all messages and monitor their delivery, taking appropriate corrective action should issues arise.

  • No hardware or software required in your environment
  • Support for all communication methods, all transaction types, and all message formats, including EDI variants, XML, ERP specific formats, and others
  • A proactive managed service desk monitors the delivery of all messages and takes appropriate corrective action
  • Fixed annual fee Find out more about our fully managed EDI service

Maximise the benefits of EDI

TrueCommerce gives organisations the competitive edge with a robust, scalable and cost effective managed service that harnesses the power of our leading trading partner platform.

Download our EDI Managed Service datasheet


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