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Switching to a new EDI provider can sound like a daunting prospect. However, if your current EDI provider is under-performing, then not switching is simply not an option!
We understand how important it is that all of your customers and suppliers are moved to a new solution without disrupting their business or yours, which is why we have spent many years refining our processes to remove all of the potential risks of switching EDI providers.
We have transitioned hundreds of companies, both large and small, who wanted to switch EDI providers and move away from ageing or underperforming EDI platforms to a modern EDI or e-invoicing managed service.
As part of our service, we manage the complete transition process for you. We replicate your trading partners’ current message types, message formats, and connectivity, ensuring a smooth transition for you, your customers and your suppliers. Where appropriate, we complete a parallel run of your incumbent solution and the TrueCommerce solution, providing an automated comparison on all inbound and outbound messages, giving you the assurance that the migration will be seamless.
“The transition was smooth thanks to the thorough testing process supported by TrueCommerce. Over 1,000 customers and suppliers were moved seamlessly on to the TrueCommerce platform,” said Mark Elvy, IT Development Manager at Travis Perkins plc.
You connect to our hosted service using your preferred connection type and send us your EDI transactions in the message formats that suit you. We convert those messages to the format required by each of your customers and suppliers, connect using their preferred methods and deliver those messages for you. What’s more, we validate all messages and monitor their delivery, taking appropriate corrective action should issues arise.