EDI with your customers

Achieve EDI compliance, automate order processing and increase productivity with TrueCommerce's EDI managed serviceView Datasheet


A scalable, cost effective solution for EDI compliance

Using an EDI system is now the standard way in which most larger organisations trade with their supply chain — and, as a result, suppliers of goods and services are at a real competitive advantage if they have an EDI system to trade electronically with their customers.

An Electronic Data Interchange system — or EDI system — enables the secure, automated exchange of electronic documents, such as purchase orders, invoices and delivery notes, between businesses or trading partners, using a standardised format that allows different computer systems to communicate with each other.

Our leading EDI system, global trading partner network and fully managed service, come together to deliver an EDI solution for businesses of all sizes. We also enable you to trade with your suppliers via EDI, learn more here.

Grow your business with our comprehensive catalogue of global trading partners

Quickly and easily connect to your customers with the TrueCommerce global trading network of over 160,000 trading partner maps. With all the EDI messages your customers have requested included, our trading partner catalogue makes it easy for you to achieve and maintain EDI compliance.

Find Your EDI Trading Partner [A-Z Look-up]

Fully automate your trading processes with end-to-end EDI integration

Integrate your EDI with your ERP system and improve visibility, streamline your processes, and shorten the order-to-cash cycle. Compatible with almost all ERP systems, the TrueCommerce Integrated EDI solution enables you to reduce costs, increase efficiency and improve data accuracy.

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Get up and running quickly and easily through your web browser

Meet your customers’ EDI requirements and increase sales with TrueCommerce’s entry-level web EDI solution. Send and receive orders, invoices and other electronic documents, quickly, easily and cost-effectively without the need for an interface to ERP systems.

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“As a company with multiple trading entities, who trade electronically with a large number of customers, it is vital that we have a robust and reliable EDI solution. Following our experience of TrueCommerce’s managed service through our trading relationship with Sainsbury’s, we felt confident that the service would resolve the issues we had experienced with EDI in the past.”

Jez Lake
Head of Group
Cranswick plc

Redeploy resources to more strategic activities with a fully managed EDI service

Transform EDI from a potentially expensive but unavoidable overhead into a business opportunity with TrueCommerce’s fully managed EDI service. We provide the experience, skills and infrastructure to allow you to concentrate on your core business.

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Improve business insight and performance with advanced analytics

With TrueCommerce analytics improve your customer service levels with increased visibility into your performance. Identify and remedy issues before they impact your customers with reports into areas such as order acknowledgments SLA’s, shipping performance and OTIF.

“TrueCommercehave made it easy for us to trade electronically with our customers. They take care of all the transactions and seamlessly on-board new customers without tying up internal resources, allowing my team to re-focus on their core role.”

Richard Evans
Head of IT & Customer Contact

Accurately budget for EDI costs with a fixed annual fee

With a fixed EDI pricing model, which includes account transaction fees and mandated changes in message formats, accurately forecast EDI costs with the TrueCommerce EDI customer enablement solution.

Streamline the order and invoice process with an EDI system

EDI systems are now used in many industries to streamline the order and invoice process by allowing the communication of documents electronically between organisations.

In summary, our comprehensive EDI system provides all of the elements required for a complete end-to-end solution to meet the requirements of small, emerging, mid-market and enterprise businesses.

Our EDI system includes:

  • A web-based EDI tool that translates your documents into the EDI format
  • EDI system mapping to synchronise your computer system with your trading partner’s system
  • The network that sends and receives electronic documents
  • Ongoing EDI system support and maintenance services