TrueCommerce was part of a comprehensive RFP process and was selected on the basis of four key factors: its ability to understand and meet the Asda capability requirements, its confidence in adhering to programme timelines, its deep knowledge and expertise, and its overall commercial competitiveness.
Jenny Hopkins, Senior Director
The TrueCommerce Platform gives us multiple ways to enhance productivity internally. In particular, we are now able to automate the longstanding manual process of matching up our POs, packing slips and invoices. This will benefit store operations, our buying department and ultimately even accounts receivable. Thanks to these efficiency gains, we can reallocate payroll from operations to customer-facing roles.
Larry Waterman, Executive VP & COO
TrueCommerce’s realistic approach, excellent support, and functional solutions have made all the difference. We would confidently recommend them over any competitor.
James McKinnon, IT & Operations, Flags Unlimited
EDI is a business-critical application for us. It needs to be working every day, we can’t have ‘down time.’ That’s why we went with TrueCommerce; It has a great reputation.
Carlos Ferro, Vice President
We made the move to TrueCommerce because we lacked support and the ability to make updates or adjustments ourselves with our previous provider. Everything had to go through someone, which made it significantly more difficult to maintain. TrueCommerce gave us the control and responsiveness we needed, and the transition just made sense.
Amanda Brislin, NetSuite Delivery Manager
EDI provides a competitive advantage by making it easy for customers to trade with us.
Daniel Olesen, IT Director
It’s just a lot smoother than anything else we’ve worked with. If something went sideways, I could easily reach out to the team and get it resolved quickly. I didn’t feel like I was left to figure things out on my own.
Norman Adkins, Information Systems Analyst
The big difference we’ve seen is a 20% increase in analyst productivity, attributed to the ease of navigation of the TrueCommerce Datalliance tool as well as the accessibility of pertinent data to enable informed decision-making.
Liz Tavres, Senior Manager Global Customer Operations
The move to Business Central, coupled with Insight Works’ and TrueCommerce’s solutions, allowed us to more than triple our order throughput. In December 2022, we shipped 6,146 orders—by December 2024, that number jumped to 19,000. There’s no way we could have handled that volume with our old system. This implementation didn’t just improve our operations; it completely redefined what we’re capable of.
Lance Tennier, VP of Operations
TrueCommerce has been reliable, and they’ve done exactly what they said they would do. That’s rare in tech projects. TrueCommerce isn’t just another EDI vendor—they deliver a real, seamless integration for Microsoft Dynamics 365. If you’re tired of cobbled-together solutions, they’re the partner you want.
Brett Stark, EDI Integration Analyst