Background

Managed Services Team

TrueCommerce has a team dedicated to the success of customer production operations. The Managed Services team specializes in integrations, development and support, ensuring our customers have those resources and capabilities at their request.

Background

Service members across the globe

TrueCommerce has service desk resources across the globe trained and specialized to support our suite of solutions. We are just a click or phone call away!

Background

Proactive Monitoring

The Managed Services team actively monitors and proactively engages as necessary to ensure our customers are supported, often before they even know they need support. It’s just one of the many benefits to the TrueCommerce Managed Services team.

Background

No Third Party Support

Service Desk members are our employees – trained by technical leaders in the organization and empowered with direct access to development and network teams. The Service Desk is able to independently provide an impactful level of service with speed.