FAQ

What if we’ve been told we must send Peppol e-invoices to a specific customer?

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To send Peppol e-invoices to your customers, you will need to sign an agreement with a Peppol Access Point, for instance TrueCommerce, that can connect you to the Peppol network and ensure the e-invoices meet the requirements for both format and data.

The e-invoices need to meet the following requirements:

They must comply with the European standard EN16931

The format needs to be Peppol BIS Billing 3.0.

When you have created the e-invoice, it will be sent via your Access Point to your Receiver’s Access Point before it is passed to your customer.