Conchita Foods

With TrueCommerce, Conchita Foods transformed its EDI operations to be more agile, compliant, and accessible. From seasonal scale to seamless remote access, here’s how Conchita Foods powers growth:

– Anywhere Access: Cloud-based platform allows invoicing and management anytime, anywhere.

– Peak Performance: Handles 2x-3x holiday order volumes without disruption.

– Faster Compliance: Simplifies onboarding with major retailers and ensures format accuracy.

Conchita Foods has been a staple in Hispanic kitchens since 1937, offering essential ingredients across sauces, oils, beans, seafood, and more. With over 150 packaged food items and deep roots in family tradition, the company supplies its products to major U.S. retailers including Walmart, Target, and Publix. In 2018, Conchita Foods transitioned from a legacy system to Microsoft Dynamics 365 Business Central and needed an EDI solution that could meet the technical demands of the new ERP while maintaining seamless compliance with trading partners.

Conchita Foods needed to implement a reliable EDI solution that could integrate with Microsoft Dynamics 365 Business Central and meet complex trading partner requirements. The new system needed to be robust enough to manage everyday operations, including critical functions like invoice and ASN exchanges, without downtime. A seamless, cloud-based architecture was key to maintaining compliance and ensuring accessibility anytime, anywhere.

Conchita Foods chose TrueCommerce for its reputation, reliability, and deep integration capabilities with Microsoft Dynamics 365 Business Central. The TrueCommerce EDI platform enabled cloud-to-cloud communication with no software footprint, simplifying onboarding and maintenance. A flexible and intuitive interface made adoption straightforward for Conchita’s internal teams, while Platinum Support provided responsive assistance during the onboarding of large retailers like Walmart. The integration streamlined transactions and ensured compliance with trading partner mandates including ASNs and invoices, all from a centralized, always-accessible platform.

With TrueCommerce, Conchita Foods now runs a fully integrated, scalable EDI system that supports its growth across top national retailers. The business benefits from always-on access, seasonal flexibility, and Platinum Support that keeps critical operations running smoothly. TrueCommerce’s robust integration allows Carlos Ferro and his team to focus on business growth and customer relationships, not on IT hurdles.