Detailed Results & Business Impact
A Need for EDI
When faced with an EDI requirement from one of its largest business partners, Sequoia Solutions Group knew it needed a fast, reliable solution. The business partner required all transactions to be processed through EDI, particularly for purchase orders, making it imperative for the company to adopt a compliant platform. The company had previously managed transactions manually through a series of emails and spreadsheets, entering orders into Acumatica by hand—a process its General IT Manager, David Roberts, described as “labor-intensive.”
In past software implementation projects, Roberts was accustomed to months-long deployments, navigating complex setups, and dealing with the inefficiencies of solutions that lacked pre-built integrations. Reflecting on those experiences, he shared, “The frustrations of working without a pre-built platform were tedious and limiting. With TrueCommerce, the difference was night and day—we were up and running in record time, without any complicated development and associated headaches.”
Sequoia Solutions Group needed an EDI provider that could seamlessly integrate with Acumatica while simplifying its procure-to-pay workflow and providing a pre-built EDI platform. Finding the right EDI provider is often challenging and given the time limit and pressing requirements, the company knew it needed to act fast. TrueCommerce’s pre-built EDI and 1:1 integration with Acumatica would prove to be the right solution to meet the company’s needs.
An Effortless Transition for the Future
With the help of the TrueCommerce support team and its established platform, Sequoia Solution Group’s new EDI platform was fully implemented with minimal effort leaving their everyday tasks uninterrupted. TrueCommerce’s set implementation process and hands-on support team guided the company throughout the process, troubleshooting along the way, and handling the rest. Roberts said, “It was a structured, efficient process—not a massive development project. That level of simplicity and speed is a game-changer.”
He also gave credit to the TrueCommerce support team, saying, “The team certainly had good technical knowledge and were very supportive in taking ownership of issues and resolving them.” The hands-on implementation made for a smooth and straightforward process, leading the company a step closer to viable results.
The Results: Post-Implementation Success
As a result of implementing TrueCommerce’s EDI-compliant platform and pre-existing integration with Acumatica, Sequoia Solutions Group not only met the EDI mandates of its US trading partner but is also expanding to the trading partner’s Canadian business. This milestone marks a key advancement in the company’s growth efforts after utilizing a trusted EDI platform.
Transitioning to TrueCommerce immediately reduced the company’s workload with its Procure-to-Pay feature by automating purchase orders within Acumatica and supporting various transaction types. Roberts said, “Having a pre-existing integration with Acumatica that covers a wide variety of transaction types was a major selling point” in the company’s decision to switch.
During the implementation, Sequoia Solutions Group also made the most of working with TrueCommerce Scheduler, an add-on that allows the company to automatically batch process POs without having to retrieve them one at a time. Roberts stated this “set-it-and-forget-it” feature leaves “less chance for errors.” The company imports multiple orders through Scheduler automatically every half hour, the tool then checks for new purchase orders and sends them off to its client directly.
A Bright Future for Sequoia Solutions Group
By leveraging TrueCommerce’s pre-integrated EDI solution for Acumatica, Sequoia Solutions Group removed the complexity of manual EDI setups and avoided costly and time-consuming IT projects. The company now benefits from a scalable, streamlined process that supports business growth by encouraging connections with new trading partners. The addition of TrueCommerce’s fully automated procure-to-pay system also further optimized order processing, improved data accuracy, and ensured compliance with its clients’ procurement standards, helping the company focus on expansion and operational excellence.