We have the solutions to your supply chain challenges
Find out how different EDI offerings work and what to look for in an EDI vendor
Keep your critical supply chain connections stable and secure throughout the process
Enable all of your suppliers, regardless of their technical capabilities
Ensure 100% compliance with the specific EDI requirements to avoid chargebacks
Leverage our network to quickly connect and trade electronically with your partners
Navigate complex B2B and B2G e-invoicing mandates worldwide
Gain better control over production, reduce lead times
Meet customer expectations with real-time inventory visibility
Automate order management and streamline fulfillment
From established sectors to emerging markets, we support businesses navigating change and growth
Purpose-built, scalable solutions tailored to your unique needs
Effortless connection to pre-connected trading partners worldwide
Customer Success Story
RC Willey streamlined its supply chain by replacing a legacy EDI system with TrueCommerce Home, gaining automation, real-time order tracking, and scalable efficiency. With over 10,000 purchase orders flowing through the system, the retailer accelerated vendor communication, reduced fulfillment delays, and improved the customer experience. The solution supports continued growth—enabling future enhancements like ASNs and drop shipping to scale eCommerce operations.
Order entry streamlined with fewer bottlenecks
order tracking improves transparency and customer communication
capacity increased without growing staff
RC Willey upgraded to TrueCommerce Home to automate and accelerate order processing, reduce errors, and enhance visibility across its multi-category supply chain. Here’s how they’re winning: Ą Faster Fulfillment: Order automation accelerates vendor communication and speeds up DC delivery. Ą Customer-First Visibility: Real-time order tracking supports better service and transparency. Ą Efficiency at Scale: Increased volume capacity without adding headcount.
RC Willey Home Furnishings, a Berkshire Hathaway-owned business based in Salt Lake City, is a leading home furnishings retailer with over 80 years of experience. Operating 13 stores and 3 distribution centers across Utah, Nevada, Idaho, and California, the company provides an extensive range of products from furniture and mattresses to appliances and electronics. In 2016, RC Willey replaced its legacy EDI system with TrueCommerce Home to improve efficiency, inventory visibility, and order accuracy. The scalable solution now powers their end-to-end supply chain transactions.
Replace a legacy EDI platform with a robust, cloud-based supply chain solution to improve order processing speed, enhance customer service, and manage inventory flow more efficiently. The new system needed to support high-volume operations and provide better visibility for internal teams and customers alike.
RC Willey implemented TrueCommerce Home to automate EDI transactions including POs and acknowledgements, with plans to add ASNs. The cloud-based solution enabled real-time visibility and consistent order tracking, supporting rapid fulfillment while eliminating manual entry bottlenecks. By accelerating vendor communications, RC Willey gained a competitive edge in the race for product and reduced customer-impacting delays.
TrueCommerce Home helps RC Willey manage a complex supply chain with ease, supporting high-volume ordering across thousands of SKUs. With automation, visibility, and consistent vendor communication, RC Willey can serve its customers faster and with fewer errors. The company is now exploring additional capabilities such as ASN automation and drop shipping to drive even greater efficiency and future growth.