Key Takeaways

  • Eliminates the risk for costly mistakes with data mapping modules that work in conjunction with translation software to ensure that EDI transactions comply with each trading partner’s specific formatting requirements
  • As the only EDI solution recommended for QuickBooks Enterprise Solutions, the TrueCommerce solution provides simple, painless and affordable functionality

About the Customer

Houston-based Fly Boys, Inc., is a manufacturer of unique products for the aviation industry. They sell pilot gear and aircraft supplies to businesses in more than 70 countries and work with numerous trading partners, including the U.S. Government.

The Challenge

Utilize the most cost-effective EDI system with QuickBooks® Enterprise Solutions software to handle projected company growth and stringent trading partner requirements

 

The Solution

The combination of QuickBooks Enterprise Solutions and TrueCommerce’s EDI solution provided the most cost-effective and comprehensive package.

Fly Boys’ Office Manager, Janie Brown, was spending one day a week manually posting purchase orders and invoices and needed a fully automated accounting system. “We’d considered several accounting systems and were really impressed with the QuickBooks Enterprise Solutions package,” said Brown. “However, our previous EDI provider didn’t have the mapping and other services we needed, or the ability to integrate with QuickBooks.

So I was especially interested to learn that TrueCommerce’s EDI software is already bundled with the QuickBooks Enterprise Solutions package, at no extra charge. I’d be getting an EDI solution that integrated with my accounting system, complied with our trading partners’ requirements and was definitely affordable. Together, they offered everything we needed and they were more cost effective than other options. It was a good fit.”

Brown also noted that, given Fly Boys’ limited IT staff , the automated EDI transaction processing and ongoing support combined with substantially less expensive transaction fees made TrueCommerce a much better value than alternative providers. “That’ll be a huge savings for us,” she stated.

I can e-mail or call TrueCommerce and get my questions answered right away. They have always treated my requests as a priority.

Janie Brown, Office Manager, Fly Boys, Inc.

I no longer have to enter data and my invoices are automatically imported. into QuickBooks. This saves me at least six to eight hours of manual entry. It blows me away. In just a few minutes, I have my invoices ready to send to my trading partners.

Janie Brown, Office Manager, Fly Boys, Inc.

Brand Element

Detailed Results & Business Impact

Lower costs, increased efficiency and a high level of satisfaction with ongoing customer support have helped justify the decision to implement TrueCommerce’s EDI solution.

Since TrueCommerce has integrated the Fly Boys’ EDI solution, Brown now works with a much more efficient and less costly billing system. “I no longer have to enter data and my invoices are automatically imported into QuickBooks,” she said. “This saves me at least six to eight hours of manual entry. It blows me away. In just a few minutes, I have my invoices ready to send to my trading partners.”

Brown also noted her great satisfaction with TrueCommerce’s ongoing support. “Their customer service is perfect,” she added. “I can e-mail or call TrueCommerce and get my questions answered right away. They have always treated my requests as a priority. This allows me to concentrate on running the business more efficiently. In today’s world, you don’t often get customer service like that.”

In the next few months Brown will be working with Fly Boys’ primary vendor to establish a new product line, “which means we’ll be doing this integration and mapping process again,” she said. “But knowing that TrueCommerce will be there to support us and effortlessly take care of the process and make sure it all comes together throughout our system is a blessing. I’m sure it’ll be painless.”

“Overall,” Brown summarized, “I found value, savings and excellent customer support with TrueCommerce’s EDI solution.”