How EDI Automation and Partnership with TrueCommerce Fueled 50% Growth at Marathon Medical

Marathon Medical selected TrueCommerce for its flexible EDI integration with Sage 100 and robust Transaction Manager platform to streamline its complex order processing requirements.
– Accelerated Business Growth: Supported a nearly 50% year-over-year revenue increase
– Improved Order Accuracy: Eliminated manual errors by automating PO field translations and streamlining workflows across trading partners
– Proactive Customer Engagement: Freed internal teams from manual tasks

Marathon Medical is a specialized healthcare distribution company that works extensively with government contracts, including the Department of Veterans Affairs and Department of Defense. The company manages complex supply chain requirements while ensuring timely delivery of critical medical supplies to healthcare facilities nationwide. Its unique business model requires handling multiple purchase order numbers and maintaining strict compliance with government contracting regulations while delivering exceptional customer service.

Modernize its operations by implementing an EDI solution that could handle the unique complexities of government contracts. The company needed to automate manual processes to reduce costly errors, integrate seamlessly with its existing Sage 100 ERP, and shift internal resources from time-consuming administrative tasks to more strategic roles. At the core of this initiative was a need for flexibility. Finding a solution provider who could understand and support complexity was critical.

Marathon Medical selected TrueCommerce for its deep ERP expertise and flexible EDI capabilities. The TrueCommerce Transaction Manager platform was key to streamlining Marathon’s non-standard workflows, such as translating and mapping multiple PO numbers across a single transaction. Automating these processes eliminated bottlenecks and improved accuracy across order documentation. The integration with Sage 100 has remained seamless through two ERP upgrades, thanks to proactive, knowledgeable TrueCommerce support. With a reliable, scalable EDI infrastructure, Marathon eliminated manual backlog, automated its quality control checks, and freed staff to engage in value-added activities like account management and upselling.

Marathon Medical achieved 50% year-over-year revenue growth, with EDI automation as a foundational driver. With TrueCommerce, they built a scalable infrastructure that eliminated manual overhead, improved operational accuracy, and positioned the company to manage complex federal requirements with ease. The strength of the partnership—rooted in trust and responsiveness—enabled Marathon to confidently expand its reach, bid on larger contracts, and support higher transaction volumes, all while continuing to deliver exceptional service.