TrueCommerce vs. EDICOM

TrueCommerce excels in delivering ERP-embedded, fully managed, and automated EDI solutions that empower business users and reduce IT overhead, with predictable pricing and faster onboarding. This makes TrueCommerce the preferred choice for SMBs prioritizing operational simplicity, ERP-native automation, and managed services, over other providers offering developer-centric integration platforms suitable for complex, multi-system environments but at the cost of higher complexity, IT dependency, and operational burden.

Choosing an EDI provider for the first time can be confusing for many companies. In fact, switching to a new EDI provider can be just as daunting due to the business-critical nature of EDI. However, choosing an EDI provider does not have to be a painful process if you know what to look for.

TrueCommerce offers fully managed EDI, pre-connected trading partner networks, and integrated solutions that can simplify onboarding and long-term scalability.

For more information, visit our EDI Buyer’s Guide: How to Choose the Right EDI Provider

There are a number of key factors that should be considered when reviewing your EDI solution, many of these can have a serious impact on business-critical processes within your business. With this in mind, it’s important you choose the best solution for your organization.

If your current provider struggles with onboarding, support, or scaling, it’s time to evaluate alternatives. TrueCommerce offers fully managed EDI, strong ERP integration, and access to a large pre-connected network to help reduce complexity and improve performance.

As businesses expand and data exchange needs grow, EDI Managed Services provide the scalability and insights necessary for a secure and successful EDI system. Here are 10 notable benefits:

• EDI managed service reduces costs. When you outsource EDI management, the need for interviewing, onboarding, and paying salaries for additional internal staff is eliminated. Companies using cloud technology can also avoid investing in physical hardware.
• Improved internal bandwidth. Managing EDI systems is no longer the responsibility of internal teams. This means talent can focus on business critical tasks and innovation, rather than on the day –to- day running and upkeep of EDI.
• Expert collaboration. With an EDI managed service businesses gain access to a team of EDI experts. This team stay updated on the latest best practices and possess extensive historical knowledge.
• Less System Downtime. Managed service providers offer 24/7 monitoring to ensure EDI systems run smoothly. This means problems and issues are identified, diagnosed, and resolved quickly which reduces downtime.
• Quicker error resolution. Continuous monitoring by experts ensures errors and SLA issues are promptly addressed, avoiding missed SLA fees.
• Faster Onboarding. Providers use pre-built templates to expedite the onboarding of new partners, enhancing efficiency.
• Improved Order Accuracy. Enhanced monitoring, proper installation, and accurate mapping lead to timely and accurate order fulfillment with fewer errors.
• Increased Customer Satisfaction. Minimal downtime results in improved customer satisfaction. Using a EDI managed service provider can lead to an increase in positive company reviews and business opportunities.
• Enhanced Security. Managed service providers implement advanced security measures to protect sensitive data, ensuring compliance with industry standards.
• Scalability. EDI Managed Services easily scale to accommodate business growth and evolving data exchange needs, allowing companies to adapt quickly without major infrastructure changes.

EDI delivers benefits to businesses that are in line with how advanced the EDI system is.

Web EDI

Often, businesses will begin using EDI to meet their customers’ immediate requirements. This usually involves logging into individual customer portals, which can be time-consuming and difficult to manage as your business grows.

Fully managed EDI

When businesses use fully managed EDI they experience a vast number of commercial benefits. By outsourcing EDI to a fully managed provider, companies can focus on their core competences and leave EDI to the experts. They are free from the burden of keeping ahead of new innovations and the need to stay on top of increasing trading partner complexities. Fully managed EDI providers allow organizations to experience all the benefits of EDI without having to invest time and headcount into the day-to-day upkeep of the system.

TrueCommerce provides fully-managed EDI with ERP integration and access to a large pre-connected trading partner network, enabling businesses to scale without adding internal resources or complexity.

The problem with on-premise EDI solutions is that they can be notoriously difficult, expensive and time-consuming for in-house IT staff to manage. There are considerable complexities involved due to the vast array of standards used for exchanging data (such as Tradacoms, EDIFACT, EANCOM and XML). Multiple connectivity protocols such as AS2, FTP and SFTP, as well as ëlegacy’ protocols such as X25 and X400 create further complexities that need to be managed.

These complexities are intensified when trading partners make changes to their requirements, for example many retailers have moved from an EDI VAN to AS2 as their preferred connectivity preference and it is very common for trading partners to request new document types such as ASN’s. Even minor tweaks to documents, such as adding a new mandatory field, present challenges on an ongoing basis that makes maintaining EDI connections a time-consuming process which can distract internal IT resources from more strategic tasks.

The same is true for the on-boarding of suppliers, which needs to be managed, both in terms of supplier adoption and supplier enablement. Poor supplier onboarding is the single biggest reason for the failure of electronic trading and EDI initiatives.