• What is EDI?
    Electronic Data Interchange — or EDI — provides the functionality to securely exchange files between two or more separate locations or businesses.
  • How does EDI work?
    There are three main steps in the Electronic Data Interchange (EDI) process – preparation and organisation of data, translation to the agreed EDI format, and the transmission of the EDI documents.
  • Who is EDI for?
    EDI is for any business that exchanges business documents with other businesses as part of their trading relationships.
  • What are the benefits of EDI?
    Using EDI can transform the fortunes of businesses, large and small, with benefits including reduced costs and improved cash flow to name just a few. EDI is a game changer for many businesses.

  • How do you get started with EDI?
    There are a few things to think through when adopting EDI, depending on the demands of your business needs. Transaction volume, resources and support are all important factors of consideration when choosing the right solution.

  • What is an EDI VAN?
    A Value Added Network — or VAN — is a secure private network which acts as an intermediary to enable EDI connectivity between trading partners and other VANs.

  • What is an ASN?
    An Advanced Shipping Notice (ASN) is an electronic notification of an upcoming delivery which is sent directly from a supplier or third-party logistics company to a buyer, in advance of the shipment.

  • What is EDI integration?
    EDI integration is the electronic communication of business messages, such as orders and invoices, credit notes and ASN’s, internally between your own EDI system and your own back office accounts, warehouse or ERP systems, removing the need for manual re-keying of information.

  • What is EDI translation?
    In many cases, when an EDI message is being sent from one organisation to another, each are using different industry standards or message sets.

  • What is an EDI Managed Service?
    An EDI Managed Service is the main mechanism that businesses use to outsource their EDI requirements. These arrangements can provide important benefits for those companies without the necessary IT infrastructure to host and operate their own EDI solution.

  • What is Drop ship?
    The TrueCommerce drop ship solution is targeted at retailers who are looking to offer their customers a wider product range via a low risk option.

  • What is an EDI mailbox?
    An EDI mailbox is a file storage area within a computer which can be uniquely identified from connected mailboxes and VANs in other locations, and where EDI messages are consolidated and stored for retrieval by a vendor or supplier.

  • What is an EDI hub?
    An EDI hub is usually an organisation that buys multiple products and services and does so by sending orders electronically to its suppliers, and receiving electronic invoices in return.

  • What is AS2 EDI?
    AS2 is an industry standard introduced in 2002 to enable data to be sent directly and securely from one location to another. It was introduced as an affordable alternative to traditional EDI using a VAN, and many larger companies now use it to trade with their suppliers in an attempt to reduce costs.

  • What is an EDI standard?
    An EDI standard defines the format and structure of EDI messages to ensure that the computer systems of all parties involved can receive and process the EDI messages.

  • What is EDIFACT?
    EDIFACT stands for Electronic Data Interchange for Administration, Commerce and Transport and is a standard developed by the United Nations. The EDIFACT standard provides an internationally agreed message format, directories and guidelines for multi-country and multi-industry EDI communications.

  • What is Tradacoms?
    Tradacoms is an EDI standard introduced in 1982 as a precursor to EDIFACT and subsequently maintained and extended by GS1 UK. The development of Tradacoms ended in 1995 in favour of the EDIFACT EANCOM subsets.

  • What is EDI ANSI X12?
    ANSI X12 stands for American National Standards Institute X12 and refers to the American EDI standard developed in 1979.

  • What is EANCOM?
    Developed in 1987, EANCOM was created as a subset of the EDIFACT standard.

  • What is EDI XML?
    EDI via the XML open standard differs greatly to other standards-based EDI, because XML is made up of information gathered into tags rather than having set positions for the data like the EDIFACT and X12 standard.

  • When to consider changing your EDI provider?
    There are a number of important factors that should be considered when reviewing your EDI solution, many of these can have a serious impact on business critical processes within your business. With this in mind, it's important you choose the best solution for your organisation.

  • Choosing an EDI provider
    Choosing the best EDI provider for your business can be a difficult task, especially if you're not sure what the critical factors of a successful solution are.

  • What are EDI transactions/files/documents?
    EDI transactions, documents and files refer to the EDI messages that are exchanged between trading partners.

  • What is PDF Invoice Processing
    PDF invoice processing is the conversion of PDF invoices received from suppliers into a standard digital format which can in turn be processed in the same way as electronic invoices received via EDI.

  • How does PDF Invoice Processing work
    PDF invoice processing converts PDF invoices received from suppliers into a standard digital format and processes them in the same way electronic invoices received via EDI are processed.

  • What is Account Payable (AP) Automation?
    AP automation enables all your suppliers (not just the largest ones) to send you electronic invoices.

  • What is VMI?
    Vendor Managed Inventory (VMI) is a streamlined approach to inventory management and order fulfillment.

  • What is Stock Management?
    Stock management is the function of understanding the stock mix of a company and the different demands on that stock.
  • What are Inventory Turns?
    Inventory turnover is a ratio showing how many times a company has sold and replaced inventory during a given period.

  • What is item stratification?
    Item Stratification is the process of classifying items based on individual characteristics.

  • What are Inventory Management Indicators?
    Inventory management indicators are key metrics used to provide an overview of your company’s health.

  • What is an ASN?
    An Advanced Shipping Notice (ASN) is an electronic notification of an upcoming delivery which is sent directly from a supplier or third-party logistics company to a buyer, in advance of the shipment.

  • What is CPFR?
    Collaborative Planning, Forecasting and Replenishment (CPFR), is a concept that aims to enhance supply chain integration by supporting and assisting joint practices.

  • What is an Inventory report?
    An inventory report is a summary of items belonging to a business, or organisation.

  • What messages are exchanged within your VMI solution?
    TrueCommerce use standard business procedures and protocols to exchange data with suppliers and distributors.

  • What is a minimum pack size?
    VMI gives the supplier full visibility of demand along with better information about factors such as lead time, product launches, and packaging changes.

  • What is a Advanced truck building?
    Sophisticated TrueCommerce VMI order building capabilities enable suppliers to reduce one of their biggest supply chain overheads – transportation costs.

  • What is a Product Activity Report?
    A Product Activity Report is a document that highlights current products and inventory, as well as showing how that product’s sales are performing.

  • What is order rework/ order touches?
    Order rework/ order touches refer to the amount of processes a company must redo when fulfilling an order.

  • What are order turns?
    Order turns refer to the amount of times your inventory sells out, or needs replenishing.

  • What is an Inventory Management method?
    An Inventory Management method is a tool, technique or strategy used for storing, tracking, delivering, forecasting and ordering inventory or stock.
  • What is B2B eCommerce?
    The TrueCommerce B2B eCommerce platform is a highly sophisticated solution that combines the aesthetics of B2C ecommerce with the enhanced functionality required by B2B businesses.

  • What are the benefits of B2B eCommerce?
    For all companies trading with other businesses, maximising electronic trading is a key way of harnessing greater efficiencies.

  • What is Omnichannel?
    Omnichannel implies integration and orchestration of channels so that it provides an engaging experience across all channels.

  • What is B2B eCommerce integration?
    B2B eCommerce integration refers to the connection between your B2B eCommerce platform and your other back office systems.

  • What is a Mandatory purchase promotion?
    Companies using the TrueCommerce B2B eCommerce solution can levy intelligent promotions which go beyond traditional promotions.

  • What is a Fully Faceted search?
    Companies operating a sophisticated B2B eCommerce webstore need to ensure they maximise their product offerings and make them as accessible as possible to all their customers.

  • What to look for in an eCommerce provider?
    Choosing an eCommerce provider does not have to be a painful process if you know what to look for…

  • What is Matrix ordering?
    Matrix ordering allows your clients to be able to see complete product availability across a full range of products seamlessly.

  • What pricing strategies can I levy?
    Users can take full advantage of the Price Mapping functionality which accounts for your businesses pricing strategies and policies.

  • What are Real Time Stock ETA’s?
    It’s important to be able to provide a reliable, effective and efficient service to your customers, with correct product information available in the right time.

  • What is back order management?
    The TrueCommerce eCommerce solution enables you to clearly show the delivery status and ETA of all items that are being purchased, even if they are out of stock at the time.

  • What promotional offers can be levied within your solution?
    The TrueCommerce promotions engine simplifies traditional promotional campaigns by offering intelligent personalised promotions specific to each customer.

  • What is a contract order pad?
    Order pad management enables your customers to create specific order lists directly from their ERP system.

  • What are Authoriser controls?
    Authoriser controls provide full staff role configuration with approval limits, allowing your business to keep full control of individual employee spend with different suppliers.

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