FAQs

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Authoriser controls provide full staff role configuration with approval limits, allowing your business to keep full control of individual employee spend with different suppliers. Control spending easily and effectively no matter how complex the set up across your customers’ companies. TrueCommerce provides a full feature set of procurement and purchase controls to ensure your customers…
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Order turns refer to the amount of times your inventory sells out, or needs replenishing. TrueCommerce helps companies to increase turns by up to 25% by establishing a collaborative and secure trading relationship with your customers and by maintaining product on shelf availability, you ensure you maximise your products sales opportunities whilst on shelf.
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An Inventory Management method is a tool, technique or strategy used for storing, tracking, delivering, forecasting and ordering inventory or stock. VMI is a method of Inventory Management which places the responsibility of shop floor replenishment with the supplier. Through a collaborative relationship the supplier works on orders generated by the retailers demand information to…
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Who uses B2B eCommerce? Companies of all sizes across manufacturing, distribution, apparel, food, electronics and many other industries, use B2B eCommerce to manage their online sales. The high level of competition across these industries makes speed and efficiency essential and it is within competitive environments that B2B eCommerce can present opportunities to your organisation’s digital…
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For all companies trading with other businesses, maximising electronic trading is a key way of harnessing greater efficiencies. These efficiencies can only be gained if the electronic trading solution is sophisticated enough to integrate with ERP systems and avoid rekeying of data. Most companies, regardless of size, have customers that lack the resources to implement…
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Omnichannel is a cross-channel content strategy that organisations use to improve their customers’ user experience. Communication channels and their supporting resources are designed and orchestrated to cooperate. Omnichannel implies integration and orchestration of channels so that it provides an engaging experience across all channels. Companies who operate omnichannel electronic trading solutions can offer a uniform…
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What is B2B eCommerce integration and why is it important? The success of your B2B eCommerce platform relies on providing customers with accurate product data such as descriptions, specifications and images, accurate prices and stock availability. It also relies on the accurate and timely processing of orders placed on the platform and the provision of…
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Companies using the TrueCommerce B2B eCommerce solution can levy intelligent promotions which go beyond traditional promotions and work by introducing the customer to a completely new product which they didn’t realise they needed. Within the solution, companies can include a mandatory ‘must buy’ product, the obligatory purchase which unlocks a promotion includes an item which…
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Companies operating a sophisticated B2B eCommerce webstore need to ensure they maximise their product offerings and make them as accessible as possible to all their customers. As eCommerce and online ordering is designed to make product browsing as simple and straightforward as possible, it is imperative that companies provide their customers with a straightforward and…
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Certain businesses require a multitude of similar products with slightly different specifications, to meet either their workforce or their consumer’s needs. Matrix ordering allows your clients to be able to see complete product availability across a full range of products seamlessly. For products such as clothes, different options such as size and colour can be…
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Within the TrueCommerce B2B eCommerce platform, users can take full advantage of the Price Mapping functionality which accounts for your businesses pricing strategies and policies. This function is ideal for companies presiding over multiple pricing strategies, and can be tailored to each of your customers. The price matching Engine encapsulates a variety of different features…
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It’s important to be able to provide a reliable, effective and efficient service to your customers, with correct product information available in the right time. Real time stock levels and accurate stock notifications allow your customer to manage exceptions and order what they need for a fast paced sector where time is critical.
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