C.E. Smith Company

Objective

Eliminate redundant data entry and ensure maximum order accuracy by integrating both EDI and eCommerce channels with Global Shop Solutions ERP.

Solution

Move from standalone retail web store to the TrueCommerce eCommerce platform for seamless integration with Global Shop Solutions ERP over the TrueCommerce Network, complementing a longstanding ERP integration with EDI.

Results

• Straightforward integration between the customer’s eCommerce platform and Global Shop Solutions ERP saved time and money and eliminated errors associated with manually rekeying online orders into ERP
• Time and effort saved by integrating key order channels with ERP eliminated the need to hire four to six account staff

Benefits

• TrueCommerce EDI provides a comprehensive feature set to automate order management processes, improve order accuracy and seamlessly comply with the diverse EDI requirements of major retailers
• Single-vendor integration ensures robust functionality and simplifies support interactions and upgrades

“The ability to integrate eCommerce with our ERP system was the key factor in our decision to move to TrueCommerce.”

Scott Noyes
Purchasing Manager
C.E. Smith Company, Inc.