Objective
Scale up an existing TrueCommerce EDI implementation to accommodate a new line of business with over 60 new EDI trading partners, several new 3PL relationships and a two-fold increase in order volume in just three months—while also integrating EDI with a new Sage X3 system at the same time.
Solution
Web-based TrueCommerce EDI for Sage X3, along with the TrueCommerce Scheduler add-on and optional support for warehouse documents to deliver robust, scalable automation across the order-to-cash cycle.
Benefits
- Quick, worry-free onboarding of new EDI trading partners on an ongoing basis
- Seamless integration with Sage X3 eliminates manual effort and potential errors while accelerating order processing
- Saves hiring three or more additional staff to enter order details manually into Sage X3
- The modular TrueCommerce EDI architecture made it possible to switch ERP systems without disrupting EDI
- EDI scalability along with on-demand and expert customer support eliminate barriers to business growth
- Rapid, sustained ROI
“The TrueCommerce support team was great on that project. They gave us their full attention, which was essential for us to onboard so many customers in such a short period of time. We were very happy with the turnaround time and everything went pretty smoothly, especially around setup and testing.”
Rob MacFarlane
EDI Systems Manager
SlimFast and HNS Global
