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Triple S Sporting Supplies Using EDI With SAP Business One

Success Stories

HighJump TrueCommerce EDI and AccellosOne WMS Integration with SAP Business One ERP Helps Cut Costs and Improve Customer Service

To scale warehouse operations and support the company’s continued growth, Triple S turned to warehouse technology to streamline order processing and increase efficiencies. Seeing the benefit of one vendor for all supply chain needs, Triple S then implemented HighJump TrueCommerce EDI to satisfy EDI requirements of major retail customers while automating entry of EDI orders into SAP Business One.

Objective

  • Meet the EDI requirements of major retail customers while automating entry of EDI orders into SAP Business One
  • Increase inventory accuracy and achieve fast, accurate shipping with AccellosOne WMS

Solution

Seamless, reliable integration between HighJump TrueCommerce EDI and AccellosOne WMS with SAP Business One increases automation and streamlines order processing to reduce costs and improve customer satisfaction.

Results/Benefits

  • Fewer errors in the order fulfillment process, especially for EDI orders containing hundreds of line items
  • A reduced need for staff to manually enter EDI orders

According to Cliff Harris, Triple S Vice President, the company had a compelling reason for the EDI deployment: it was mandated by major sporting goods retailers like Dick’s Sporting Goods, Gander Mountain, L.L. Bean, and Bass Pro Shops.

“Our customers run the gamut from the smallest to the biggest dealers,” notes Mr. Harris. “Many of them are small, independent businesses—some don’t even have fax or email yet.”

As a result, Triple S must enter most of its orders into SAP manually. “We get orders from salespeople, phone, fax, email, eCommerce… only about 5% of orders come in via EDI,” Mr. Harris cites. Even so, EDI more than pays for itself at Triple S. “EDI saves us a ton of time,” Mr. Harris asserts. “We sell a lot of inexpensive items, so we can get as many as 300 to 400 line items on an EDI order.”

Besides enabling the company to comply with the EDI mandates of its largest customers, Mr. Harris estimates that Triple S would have to hire one additional person to perform order entry if they didn’t have EDI.

In addition to using TrueCommerce EDI, Triple S is also a long-time HighJump AccellosOne WMS customer. The AccellosOne WMS and TrueCommerce EDI combo integrates smoothly with the business-to-business eCommerce platform.

“For eCommerce, we use a B2B mobile platform,” offers Mr. Harris. “It allows customers to just ‘walk the walls’ in their store and scan barcodes with their smartphones to create orders on-the-fly. About 5-10% of orders arrive this way.” The captured data is then transferred into the HighJump-powered applications.

“When we hit that busy time of year and we’re getting hundreds of orders and hundreds of line items, the time saved and also taking human error out of the equation for those orders—EDI is absolutely worth it,” clarifies Mr. Harris. “It was a great move for us since we got it up-and-running.”

Cliff Harris
Vice President
Triple S Sporting Supplies

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