Storefront Integration with Dynamics 365 Business Central Enhances Customers’ Experience

For many brands, the eCommerce channel is increasingly important for maintaining and growing sales, revenue and market share. But success online isn’t just about product and pricing—it’s about the customer experience. To deliver a competitive customer experience online, you need to minimize order lead times and maintain accurate pricing and inventory information on your storefront. Managing these processes manually is too time-consuming and error prone—you need automation.

TrueCommerce offers integration between your Microsoft Dynamics 365 Business Central system and leading eCommerce storefronts, including TrueCommerce Nexternal, Shopify, Magento and WooCommerce. Now you can automatically exchange order, customer and inventory data between your online storefront and Dynamics 365 BC, eliminating delays and tedious retyping.

Timely, accurate and automated data exchange between your online storefront and Dynamics 365 BC means faster order processing, reduced likelihood of errors, and fewer disappointed customers due to out-of-date product availability information online. In short: an improved customer experience and reduced labor cost, leading to more sales, more return business, and stronger profits from your online channel.

TrueCommerce Storefront Integration

Integrate with Leading Storefront Platforms

Move order, shipment and customer data automatically between Dynamics 365 and leading eCommerce storefronts:

See Why Customers Recommend TrueCommerce to Provide a Better Experience

A Better Customer Experience

  • Transmit order and customer information automatically from your online store to Dynamics 365 BC when orders are placed, to shorten order processing time
  • Update buyers on order status by automatically sending relevant information to your storefront from Dynamics 365 BC
  • Update pricing and inventory on your storefront as often as you need to
Happier Customers

Keep Your Customer Promise

  • Keep buyers informed automatically about the status of their orders so they don’t have to request updates from you
  • Eliminate embarrassing shipping errors and delays caused by order entry issues
  • Keep your online customer promise with accurate inventory data

“TrueCommerce Nexternal integrates with our UPS shipping system so the customer knows the exact shipping charge when they place their order. Nexternal also automatically emails customers their tracking numbers, which is really helpful for keeping customers informed so they don’t have to keep contacting us.”   

Jason Harding, Director of Aftermarket Operations, Katech


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