We have the solutions to your supply chain challenges
Find out how different EDI offerings work and what to look for in an EDI vendor
Keep your critical supply chain connections stable and secure throughout the process
Enable all of your suppliers, regardless of their technical capabilities
Ensure 100% compliance with the specific EDI requirements to avoid chargebacks
Leverage our network to quickly connect and trade electronically with your partners
Navigate complex B2B and B2G e-invoicing mandates worldwide
Gain better control over production, reduce lead times
Meet customer expectations with real-time inventory visibility
Automate order management and streamline fulfillment
From established sectors to emerging markets, we support businesses navigating change and growth
Purpose-built, scalable solutions tailored to your unique needs
Effortless connection to pre-connected trading partners worldwide
Customer Success Story
Luxury linen brand Frette upgraded to TrueCommerce EDI for Microsoft Dynamics 365 to streamline operations, reduce IT overhead, and simplify partner maintenance. The modular, cloud-based solution enabled a seamless ERP transition with no disruption to trading partner connections. With embedded workflows inside Dynamics 365 and managed mapping support, Frette eliminated the need for in-house EDI expertise—cutting costs and accelerating efficiency across its supply chain.
Frette upgraded to TrueCommerce EDI for Microsoft Dynamics 365 to support ERP migration, reduce manual effort, and simplify partner onboarding. Here’s what they achieved: Ą Embedded EDI Workflow: Staff can manage orders without leaving Dynamics 365 Ą Zero Mapping Maintenance: TrueCommerce manages all partner changes Ą Lower TCO: No internal EDI expert required, with scalable cost savings
Frette has provided high-end linens to the world's most discerning customers since 1860. Known for supplying luxury hotels, fine retailers such as Harrods and Bloomingdale's, and selling directly through retail and online stores, Frette maintains a reputation for elegance and quality. In 2018, as part of a digital transformation initiative, Frette transitioned from Microsoft Dynamics GP to Microsoft Dynamics 365—necessitating a more advanced and integrated EDI solution.
To support a move from Microsoft Dynamics GP to Dynamics 365, Frette required a cloud-based EDI solution that minimized implementation complexity and ongoing maintenance, while ensuring a fully integrated user experience for business users. Reducing IT dependency and controlling EDI-related costs were key drivers of the initiative.
Frette selected TrueCommerce EDI for Microsoft Dynamics 365 to deliver an embedded, managed service solution. TrueCommerce’s modular plug-in architecture allowed seamless integration with Dynamics 365 and avoided disruption to existing EDI trading partner connections. The embedded user interface within Dynamics simplified tasks for business users while reducing IT oversight. TrueCommerce also manages all trading partner mappings, eliminating the need for internal EDI experts.
The EDI integration allows business users to review EDI data inside Dynamics without switching systems, which improves their efficiency and reduces the need for training.
Ven Grimblatov, Global IT Director
With TrueCommerce EDI embedded in Dynamics 365, Frette streamlined order processing, simplified onboarding of new partners, and reduced costs. Business users now manage EDI tasks within the ERP, while IT no longer needs to maintain mapping logic. The integration improves day-to-day operations and supports future scalability—making it a strategic asset in Frette’s modern retail infrastructure.