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Objective

Exploit new online channels and meet the diverse and increasing demands of major retailers across both online and in-store channels to ship orders efficiently, accurately and reliably at minimal additional cost

Solution

Add value to an existing TrueCommerce EDI investment by leveraging affordable add-on capabilities to automate specific order processing workflows with Amazon Marketplace and Target

Results/Benefits

  • Completely automates order processing end-to-end with Amazon Marketplace, including tracking data
  • Also automates order processing with all other major retail customers, including Fulfillment by Amazon orders transacted using the Amazon Seller Central portal
  • Automates turnaround of purchase order acknowledgements to Target within 30 minutes of receiving an order, saving multiple chargebacks per week
  • Rapid rollout of the TrueCommerce Amazon Marketplace Integration cut time-to-value to under a week
  • Automatically generates packing slips from purchase orders to save additional time
  • Incremental time savings as order volume increases, to handle a growing order volume without adding staff

“ TrueCommerce takes a manual process and turns it into a completely seamless, automatic process—it helps us tremendously.”

Tanika Snyder
Accounts Payable/EDI,
Combi USA

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