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Manufacturer Automates the Unique Order Processing Requirements of Key Customers

Success Stories

Objective

Exploit new online channels and meet the diverse and increasing demands of major retailers across both online and in-store channels to ship orders efficiently, accurately and reliably at minimal additional cost

Solution

Add value to an existing TrueCommerce EDI investment by leveraging affordable add-on capabilities to automate specific order processing workflows with Amazon Marketplace and Target

Results/Benefits

  • Completely automates order processing end-to-end with Amazon Marketplace, including tracking data
  • Also automates order processing with all other major retail customers, including Fulfillment by Amazon orders transacted using the Amazon Seller Central portal
  • Automates turnaround of purchase order acknowledgements to Target within 30 minutes of receiving an order, saving multiple chargebacks per week
  • Rapid rollout of the TrueCommerce Amazon Marketplace Integration cut time-to-value to under a week
  • Automatically generates packing slips from purchase orders to save additional time
  • Incremental time savings as order volume increases, to handle a growing order volume without adding staff

“ TrueCommerce takes a manual process and turns it into a completely seamless, automatic process—it helps us tremendously.”

Tanika Snyder
Accounts Payable/EDI,
Combi USA