B2B eCommerce for the Facilities Management Industry

Increase sales with rapid ordering, advanced cost controls and integration with the ERP systems of your facilities management customers


With competition increasing in the facilities management industry it’s essential to ensure you have a robust online offering which allows for a wide range of products, quick ordering and user specific cost controls. The TrueCommerce B2B eCommerce facilities management software solution provides all of these features in a configurable platform that integrates directly with your business systems.

Increased orders straight out of the box

It’s important to make the ordering process as simple as possible for your facilities management customers, the TrueCommerce solution instantly streamlines the eCommerce experience by providing the ability to display specific products and prices to individual or groups of customers. Combine this with quick order and reorder pads as well as the ability to build pre-defined kits or groups of interdependent products and the TrueCommerce solution will increase orders as soon as it’s live.

Provide customers with greater financial control

Facility managers will often have large teams ordering a wide variety of products throughout the year which often presents a challenge when keeping control of budgets. The TrueCommerce facilities management software solution provides a comprehensive purchase approval process whereby budgets and authority to buy a product is managed seamlessly with the potential to set spend limits across buyers, departments and locations. There is also the ability to assign cost centres to orders and run reports based on these metrics.

Integrate your B2B storefront with your back office system for increased efficiency and visibility

Connect your B2B eCommerce storefront to your accounting, WMS or order processing systems to improve efficiencies and remove the need for rekeying, whilst increasing visibility across your business. The TrueCommerce B2B eCommerce solution has comprehensive integration capabilities with a powerful framework which allows for rapid integration with business systems including SAP, Sage, Microsoft & Oracle.

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B2B eCommerce Integration

A one-stop-shop for facilities management

One of the biggest factors in attracting customers to a facilities management eCommerce site is the ability to offer a wide variety of products that cover the full facilities management spectrum. Providing such a large catalogue can often be challenging on many levels. However, the TrueCommerce solution easily facilitates these large catalogues as standard whilst also catering for drop ship functionality which allows you to offer items online without holding the associated stock, these orders are then fulfilled by your suppliers with all the packaging and paperwork reflecting your brand.

Cater for your largest customers

Many large facilities management customers will utilise a B2B procurement platform to facilitate and control the majority of their purchases, so integrating to these procurement platforms offers a competitive edge. The TrueCommerce solution includes punchout functionality which seamlessly links your B2B offering to third party procurement systems allowing facility managers to browse and add products on your website and complete the purchase via their procurement system such as Oracle, SAP and Ariba.

We speak your language

The TrueCommerce Netalogue B2B eCommerce platform is built as a global solution with it’s core functionality catering for regional differences. Combined with the user intelligence that B2B trading provides, the solution automatically presents products in the right language with the appropriate regional tax corrections. This functionality provides the familiarity customers require to make purchasing decisions with confidence.

Capture all your B2B orders on one platform

TrueCommerce enables you to capture all of your B2B orders on one single platform, increasing efficiency and visibility across your supply chain.

Our B2B eCommerce solution is ideal for your smaller customers that do not use EDI, however if your clients include large corporations it is likely you need to trade with them via EDI (electronic data interchange). As well as our market-leading EDI solution, we also have a PDF order processing solution ensuring you have a solution for trading with all your customers regardless of their size or technical footprint.

All of your orders regardless of how they are received are converted into a standard digital format and sent to your business system for processing.

The facilities management eCommerce platform

Here are some reasons why leading companies in the industry have chosen TrueCommerce as their facilities management eCommerce platform provider:

– All orders can be captured though a single apparel B2B web platform

– All channels to market and supply chain data can be unified on one platform through one connection to one provider

– Our global trading partner network makes it quick and easy to connect to the entire supply chain

– Our facilities management eCommerce platform is recognised and trusted by leading manufacturers, wholesalers and retailers across the globe