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Objective

Eliminate manual effort and reduce order processing time by automating the flow of order data from online, phone and email/PDF sources into the business system

Solution

Implement the TrueCommerce Nexternal eCommerce Platform the the TrueCommerce EDI to integrate Safety Step's web storefront with its AccountMate accounting platform

Benefits

  • Significantly reduces processing time for online orders
  • Cuts processing time for B2B orders sent via email by 60% to 70%
  • Automates interactions with third-party warehouses to save time and simplify the fulfillment process

 

"I interact with a number of Software-as-a-Service (SaaS) vendors and TrueCommerce is number one in terms of responsiveness when I have a problem.”

Ben Wisdom
Quality Assurance Manager
Safety Step

 

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