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The TrueCommerce Nexternal eCommerce Platform, making it easier to do business with your company.
Many manufacturers and distributors serve retailers and other businesses of all sizes. While many of the big-box retailers will mandate that order transactions happen via EDI, smaller retailers will place orders in a variety of ways. Enabling B2B customers to place orders online, instead of through email, phone or fax, saves time and money through increased automation and reduced manual effort—while making ordering more convenient.
Many businesses likewise want to give sales representatives an easy way to place orders online on behalf of customers, once again eliminating manual order entry and increasing convenience.
The TrueCommerce Nexternal eCommerce Platform’s B2B eCommerce module is perfect for companies that want to sell products to other businesses online. When customers or sales reps enter your B2B store, they will see up-to-the-minute prices and inventories of the products in the catalog. They can order anytime, from anywhere; and they can also request and activate quotes.
Gone are the hassles and errors inherent in phone, fax and email orders. Managers get comprehensive reporting on sales and store activity via Nexternal’s Order Management System (OMS). Nexternal can also integrate with many popular accounting or ERP systems using TrueCommerce Connect.
The net result: lower costs and time savings for both you and your clients, along with increased customer satisfaction and stronger sales.
Other key Nexternal B2B eCommerce features include:
"We frequently get orders that have 200 to 300 SKUs. These would take forever to enter by hand—now they’re done in a few minutes, and we don’t have to worry about making errors while we’re typing all those addresses, numbers and other items."
Lisa Smith, Account Manager, C.E. Smith Company, Inc.